Privacy Policy

Lilongwe Wildlife Trust

This site is provided and managed by Olsen Animal Trust, registered charity no. 1169982 and company no. 09795018, with its registered office address at: Ridgmount, Lawbrook Lane, Peaslake, Guildford, GU5 9QW

This Privacy Policy explains our policy for dealing with personal information that we collect through our website https://www.olsenanimaltrust.org, any related website, social media page, and the privacy of individuals who provide personal information by any other means to Olsen Animal Trust, including either physically, verbally or electronically. You should note that through this site you may reach or be directed to other sites that relate to Olsen Animal Trust; all these sites have their own privacy statements which are similar to this one but may vary slightly. By using our website or providing us with your personal information you are agreeing to this Policy. We may update this Policy from time to time without notice to you, so please check it regularly.

What information is collected?

Olsen Animal Trust collects personal information that you provide to us for a nominated purpose. This information may include but not be limited to name, address, telephone numbers, date of birth, email address and bank/credit card details.

How does Olsen Animal Trust collect your personal information?

Where possible, Olsen Animal Trust will collect personal information directly from you. This may include a number of ways, such as through donations online or taking part in an event or campaign.

If you are under 18 years of age, you should obtain your parents'/guardians' permission beforehand whenever you provide personal information. If you disclose personal information of another person, you must obtain their consent.

Why does Olsen Animal Trust collect your personal information?

Olsen Animal Trust may collect your personal information for a number of purposes, including:

Marketing: to communicate with you about donations, campaigns and events
Communication: to update you on relevant news and activities at Olsen Animal Trust.
Other issues: to verify your identity, to improve and evaluate our programs and services and to comply with relevant laws.

Who does Olsen Animal Trust disclose your personal information to?

Olsen Animal Trust will not sell, trade, rent or otherwise pass on your personal data to others, except as described in this privacy policy or with your prior consent. We may share personal data with employees or service providers who perform functions and services on our behalf. Such third parties will be provided with personal data necessary to perform the services on our behalf but are not authorised to use such information for any other purposes. We may share or disclose your personal information if we are required to do so by any law or court order.

What if I don’t want you to use my details anymore?

If you have provided us with your details, but decide at a later date that you no longer want to receive information from us, or if you wish to update us that your contact details have changed, simply let us know by:

Sending an email to: [email protected]

Writing to the following postal address: Olsen Animal Trust, Ridgmount, Lawbrook Lane, Peaslake, Guildford, GU5 9QW

Instructions for unsubscribing from e-mails will also be included in each e-mail communication we send.

Please let us know if the personal information we hold about you needs updating or correction.

How does Olsen Animal Trust keep your information secure?

Olsen Animal Trust will take such steps as are reasonable in the circumstances to protect the personal information that it holds from misuse, interference and loss and from unauthorised access, modification or disclosure. We will take reasonable steps to ensure that hard-copy and electronic records containing personal information are stored securely. This includes having internal policies that require that records containing personal information are only accessible by people within Olsen Animal Trust who have a genuine “need to know”. No data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Olsen Animal Trust cannot ensure or warrant the security of any information you transmit to us over the internet, and you do so at your own risk. Once we receive your transmission, we make reasonable efforts to try to ensure its security both on our systems and while in transit between our systems and the systems of the companies who provide us with various services. Olsen Animal Trust will take such steps as are reasonable in the circumstances to destroy or de-identify personal information should Olsen Animal Trust no longer need the information and the information is no longer required to be kept by law or an order of a court/tribunal.

How does Olsen Animal Trust keep your payment information secure?

Online donations are securely processed by PayPal. Your payment details are collected in an encrypted form (SSL Protocol). Any offline donations that you make by cheque are securely processed by Olsen Animal Trust. Olsen Animal Trust do not accept credit card payments.

How does Olsen Animal Trust use cookies?

For each visitor to our website, our server automatically recognises and stores the visitor's domain name. In addition, our website uses cookies. To enhance your experience when using our website, these cookies may automatically collect information from you such as pages viewed and donation details if made. We also use cookies for tracking the statistics of our website. This allows us to better understand our users and improve the layout and functionality of our website. This tracking is conducted in such a way to ensure the anonymity of visitors. Most web browsers are set by default to accept cookies. However, if you wish to restrict or block web browser cookies you can do this through your browser settings via the 'Help' function. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

Third party cookies
To better communicate about Olsen Animal Trusts work, we sometimes embed photos and video content from websites. Pages with this embedded content may present cookies from these websites. Similarly, if you choose to 'share' from our website, a cookie may be sent by the service you have chosen to share content through. Olsen Animal Trust does not control the dissemination of these cookies; you should check the relevant third-party website for more information about these. In addition, if you linked to our website from a third-party website, we cannot be responsible for the privacy policies and practices of the owners or operators of that third-party site and recommend that you check the policy of that third-party site and contact its owner or operator if you have any concerns or questions.

Where is your information stored?

Information submitted by you may be transferred by us to other locations where Olsen Animal Trust conducts its work and to other reputable third-party organisations as referred to in this policy, and these may be situated outside the European Economic Area (EEA).

How can you access your personal information?

You have the right to request a copy of the personal information which Olsen Animal Trust holds about you and to have any inaccuracies corrected. Please address requests to [email protected]